Call for Papers, Short Papers, Posters, Panels, and Courses ACM CHIMIT '09 - Computer-Human Interaction for Management of Information Technology November 7-8, 2009, Baltimore, MD (Immediately after USENIX LISA, also in Baltimore) Since 2007 CHIMIT has been the leading forum for discussing topics on IT management with a focus on people, business, and technology. At CHIMIT, researchers and practitioners share issues, solutions, and research drawing upon fields such as human-computer interaction, human factors, computer systems, and management and service sciences to address cognitive, social, and technical issues in managing the increasing complexity of modern Information Technology (IT) systems. Information Technology (IT) is central to modern life. From our homes to our largest enterprises, we are surrounded by software and hardware components that support our work and personal lives: wireless access points, network routers, firewalls, virus scanners, databases, web servers, storage and backup systems, etc. These components exist to permit us to do other things, e.g., manage inventory, communicate with friends or customers, sell products through websites, yet all too often managing the underlying IT infrastructure takes time and resources away from the real work at hand. IT systems have grown increasingly complex over the years, and the cost for keeping the infrastructure running is now a significant burden. We are at a turning point where further advances in technology and business efficiency and growth require fundamentally new approaches to IT system design, management, and services. CHIMIT is an ACM-sponsored conference, and accepted Paper and Short Paper submissions will be archived in the ACM Digital Library. We are also soliciting submissions for Panels, Courses, and a non-archival Poster Session for work in progress. Topics include (but are not limited to): * User Studies of IT infrastructure management in context, exposing user needs, pain points, work practices, and examples of both successful and unsuccessful work. * Design - approaches to bring about improved, human-centered IT systems. * Experimental Studies on the usage of new or existing IT systems. * Tools and Techniques for improved administration, e.g., visualizations of system behavior, or collaborative interfaces. * Automation approaches to reduce administration workload or improve productivity. * Organizational Knowledge - how can shared knowledge improve IT management. * Processes and Practices - examples of best practices and improved processes in IT management. * New Technologies - how will the changing technological landscape (e.g., Cloud Computing, pervasive mobile devices, etc.) affect IT management? * IT Beyond the Enterprise - what are the implications now that we're doing backups, network configuration, etc. in the home? Submission Dates: July 3, 2009 Papers and Short Papers Due August 7, 2009 Panels and Courses Due August 28, 2009 Selections announced September 11, 2009 Posters Due September 25, 2009 Poster selections announced Further examples, details, and instructions for submissions can be found on the website: http://www.chimit09.org Regards, The CHIMIT'09 Committee